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Professional Skills

Creativity and problem solving

Learning Outcomes

If you work through this section you should be able to:

  • Understand what creativity means and what creative thinking is.
  • Recognise why being creative is an important skill to have.
  • Identify some ways of becoming more creative.
  • Recognise how to diagnose problems effectively.
  • Identify a variety of techniques for solving problems.
  • Understand the steps in the problem solving cycle to solve an incident or problem.

Reflection sheet

This downloadable reflection sheet can be used to help you reflect on your learning. It can also be used as evidence of learning and included in your portfolio or PDP (Personal Development Plan).

Reflection sheet document

If you would like to use the reflection sheet, complete the first page now. When you have finished working through this section complete the second page.

Further resources about how to reflect on your learning are available in the Reflection theme.